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Hire for raw intelligence and humility, then reward with praise, not punishment
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0:00My question is recruiting talent. When you and Leila are looking for talent, they say within the first couple minutes you know if you probably will hire someone. >> Who's they? >> Good question. >> Okay, cool. Keep going. I don't believe them. Go ahead. >> [laughter] >> Let me save you time. In terms of the who should I hire who should I hire, someone who you don't hate, who doesn't hate you, who you think you can teach the skills to, which is usually some degree of intelligence. I hire more for intelligence, just raw intelligence.
0:25>> EQ or IQ? >> IQ with humility. If I had like two big circles I could check off. If someone's really smart and very humble, the only thing that I have to control for there is work ethic. >> How do you quote unquote punish and how do you reward? >> But >> [laughter] >> We're we're big praise over punishment. Positive reinforcement is going to be a better way to train people. Punishment fades with time, which means in order to keep punishment effective, you have to increase intensity and variety of punishment. Whereas praise, you remember positives forever. And so if you want something that's long-term, then you want to have a positive reinforcement cycle that's built into how people behave. How do I get someone to do what I want them to do is you wait until they do it and then you applaud the little car that …