Büropflicht oder Homeoffice: Dave Ramsey im Gespräch

0:00Is 100% of Ramsey in person? Or anybody is anyone remote? No, we all work at work. Yeah. So there's no like like you don't have like exceptions or like you know like editors for for for social media or you know, maybe some of the coaches or something like that could be remote. Everybody moves to Tennessee. Yes. And the the with the exception of any occasional temporary thing.

0:27>> Yeah, of course. Yeah, contractors don't see. But in terms of the actual structure and the reason is very simple. Um our quality of communication in person communication quality goes way up. And so things are actually communicated. We all know this. Anyone that's got walking around sense knows that 85% of communication is uh is body language and tone and pa- not words. And so um uh when you are sitting beside someone you can feel the spirit of what's going on and you are getting a whole different quality level of quality of communication. What that does is it increases two things. It increases trust.

1:12And it increases productivity. And it and then those two things increase speed. Because organizations move at the speed of trust. And and so when I am not sure because I'm using a text uh or I'm even a Zoom uh and I'm not really sure what she meant or he meant. I can't really tell if they were being passive-aggressive. But if you're sitting with them you know. Right.

1:38>> If you're sitting with them you know. And I I can go just go walk around the building. And I can feel the air. I can feel it in the air. I've been leading a long time and I teach my leaders to do this. There's an old book a thousand years ago in search of excellence. It was the good to great book before good to great before Jim Collins did it. It was back in '92. And um >> [clears throat] >> you know, that they studied great companies and one of the things the managers did that they did management by walking around. Just walk the floor of the plant if you're in manufacturing and feel the vibe of the workers. Feel the speed. Feel the energy in the air. Look for um chaos. Look for uh dirt and filth versus organization.

2:20Um and I walk through, I smell food inside of our building. No, I that's not cool. We have a cafeteria. You you don't eat at your desk. Leave your salmon somewhere else. Nobody wants to smell that crap, right? And so you know, that's just little stuff. But you just walk through and you can kind of tell uh you know, I I walk past people they're they're on a they're on a a coaching call on a Zoom call with somebody. I just pop my head in there. You know, smile, wave, and disrupt the whole call and then leave. Spread hate and dissension, right? So that kind of thing creates a cultural uh uh level of trust and productivity.

2:57Uh I call them drive-by communications. I can just drive I can walk past and I read through the weekly reports and uh uh so-and-so's mother's got cancer and I walk past and just touch them on the shoulder and say, "Hey, man, I'm praying for your mom. Sorry about that." Thir- you know, 6 8-second interaction that does not occur if they're remote. I think you might like this. Um I think it was either Uber, Airbnb.

3:22Someone can correct me in the comments, but uh the they did a research study cuz I think they were trying to prove or at least definitively know whether in-person versus remote, you know, which one is better, etc. And they they found a an it depends answer, which is and I talk about this because obviously we're in-person. We have a big big headquarters here in Vegas. Um that especially especially for the first third of someone's career. So basically like call it 18 to 35 is where those people get a disproportionate upside for being in person because of all of the unstructured learning that occurs that's not on your quote career path.

4:02You know, like if you're sitting right next to marketing and you're in sales, you know, you you overhear, you know, what what's going on in terms of the organic stuff. You overhear what's going on in the paid side. You start learning a little bit more about funnel, you know, about landing page and conversion rates and things like that. And then all of a sudden, when you are on a sales call, you know, with a business owner or whomever, and they bring something of that up, you're like, "Oh, I actually know something about that." Because But if you were in an only Zoom environment, uh you lose out on all of that. And so, I'm a big advocate in because I obviously have a um a a big, you know, percentage of the audience that I have that's in their early 20s, um beginning their career, I would encourage you all to to work in person. I really mean that. I did read one I did read one piece of research that you get more uh uh chances at promotion.

4:48Oh, yeah. In person than if you're sitting at home and you're only on the calls commensurate to the task assigned to you. And so, you know, we can add to this even further. You've been here. Uh we've got this massive, fabulous cafeteria, uh restaurant at Ramsey. So, um and on top of that, we drop several million dollars a year into that to subsidize the food cost so you can eat here for about half of what you can drive down the road and, you know, get a fast food burger or whatever. Uh why do we do that? Because when people eat together, oh, that adds a whole 'nother level.

5:27When you break bread with someone else, it changes everything. And so, what happens is people that don't work together end up eating together, and what you're talking about occurs. They learn from each other. They uh you know, they talk about stuff they're working on. Sometimes they just talk about personal stuff, but then the next time an issue comes up, they trust that person because they've actually developed a bit of a relationship with them. I look over at our tech guys and we got a bunch of techies in here, a bunch of programmers and stuff, and they're all over there huddled around some table playing some weird board game thing that I don't even know how it works. Um and and you know, that only programmers would play, right? And um or some weird card game, Dungeons and Dragons type stuff, or whatever. I don't know. And and they're but they're having a blast and they're playing together and eating together and that changes the whole vibe of the deal. I will tell you that if you just are only concerned about a task and that's it, a simple tactical do this thing, that's fine for remote.

6:28But our stuff is always 100% of the time, we want more out of the interaction than the simple task being accomplished. And that's why we've stood firm on this. And we've lost some people to that. They want to go work and have work-life balance, which or whatever they call it, and so that they can work from home. Uh but what that actually means is I'm not planning to work 8 hours. Right. Because if you're working 8 hours at home, you're not talking and interacting with your family.

6:57So, I don't know how you added hours to your family unless you're cheating the company. And so, uh uh I don't I don't I don't understand it. But I'm not mad about it. It's just why we've decided to do it. And then but some people some people jet that and that we've lost some good people over that. And uh so, we've had a lot of discussions about it here, but we're pretty firm on that. Real quick, if you're a business owner and you are not growing as fast as you'd like, I'd like to give you a free gift. So, my team and I put together the $100 scaling road map, which is basically 200 hours of us looking over all the portfolio companies we've had and what stages of growth they went through and more importantly where they got stuck and how they got past it.

7:36And so, we broke it in these 10 stages and we made this little kind of quiz thing where if If put in your business information, it'll tell you where you're at and the most important part for you, what to do for each of functions of the business across product, marketing, sales, customer success, recruiting, IT, human resources, and finance. And so, no matter what you're struggling with, someone else has already struggled with it and solved it. And so, I'd like to give you this thing absolutely free. You can go to acquisition.com/roadmap, plug in your business information, and if you want us to actually help you deconstruct your business and you're trying to scale, we'd love to help you out. On the thank you page, you can just book a call with my team and we will look at your business, see if we can help, and if we can, we'll invite you out to Vegas and we'll do this in person live.