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Was du mitnimmst
- Wenn der Kunde schon sieben Mal abgelehnt hat, dränge nicht weiter, sondern setze einen festen Folgetermin.
- Sag dem Kunden offen, dass du nicht drängen willst, aber vereinbare trotzdem ein konkretes Datum.
- Frag direkt, was der Kunde bis zum Termin braucht, um eine gute Entscheidung zu treffen.
- Check vorher ab, ob etwas den vereinbarten Termin verhindern könnte, um Ausreden vorzubeugen.
- Bestätige den Termin per Nachricht, damit er nicht einfach im Sand verläuft.
Volltranskript
Das Transkript ist das englische Original mit Timecodes. Die deutsche Zusammenfassung steht oben. Sprecher werden automatisch zugeordnet.
0:00I [ __ ] the sale up already. Like, I missed something already. I'm not going to give you my credit card. Okay. You did a good job. I just want to give it the weekend to think it over. I'll probably talk to my wife, maybe go check some other things out, see what else is out there, and then I'll give you a decision. >> person just is not sold. Like, you've given seven rejections. If I know that like there's basically no shot that I'm going to close this the next 5 minutes, it's like I'm going to go I'm the nicest guy in the world, and I'm just here to help. >> Totally understand. We're not the type people to pressure you to do anything. And so, I want to make sure that you feel good about that. So, why don't you talk to your rabbi, talk to your spouse, kiss your dog, and then let's talk on Monday. So, when we have Monday, what can I do to maximize the likelihood that you make a good decision? And then they'll tell you it's like this, this, and this. Okay, cool. Is there any reason you're going to miss the Monday time? Anything that'll get in the way?
0:39No? Great. Cool. So, I'll send you a text, I'll confirm, and then we'll circle back on Monday. Fair enough?