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I always make jokes in a sale. It builds rapport, it breaks the ice, and it allows you to call

He explains why he jokes during sales calls: it breaks tension and lets him defer the close without abandoning the script.

Watch on YouTube I always make jokes in a sale. It builds rapport, it breaks the ice, and it allows you to call

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  1. 0:00
    Abschnitt 1 I always make a joke.

Full transcript

Locally archived YouTube transcript with timecodes. Speakers are assigned heuristically and may be corrected editorially.

1 segments

0:00I always make a joke. I make multiple. >> Can I just call you tomorrow? Like we'll get it taken care of. >> can call me twice a day and twice on Sunday. Like you can call me as many times as you want. >> Today's not the day though. You're not going to get my car today. >> That's okay. Uh, in a different country it's tomorrow so we can start there. >> I got to talk to my wife. >> to talk to mine. I'll talk to mine, you talk to yours. We'll talk and talk to each other. In the meantime we can keep going. So, you know, like you sense when things are tense. [music] You won't want to close when it's tense. And so I just crack jokes. We're not going to break the script here to be clear. My next question after that's going to be the next line of the script. [music]